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iPet   Smart Feeder Wi-Fi Plus  
Support

01

Device Offline

1. Please confirm whether the power supply of the device is normal.
2. Please confirm whether the router connected to the device is working normally, and whether the network is normal.
3. Please confirm whether the name of the router has been modified, you can try to reset the Wi-Fi.
4. Please confirm whether the router is too far away, a partition wall, or other obstructions.

02

Bluetooth Connection Failure

1. Please confirm whether the Bluetooth function of the mobile phone has been turned on.
2. Please confirm whether the mobile phone and the device are kept within 1 meter.
3. Please confirm whether the current device has been connected by others, if so, Please long press the device feed key to reset the network configuration.

03

Wi-Fi Connection Failure

1. Please confirm whether the Wi-Fi password is entered correctly.
2. The cable is not plugged in or the cable is damaged, you can check by whether the light is displayed normally.
3. Please confirm whether the device is connected to 2.4G Network.
4. Please confirm whether the operation is in accordance with the network distribution process.
5. Please confirm whether the router is powered on. There will be an indicator light after it is powered on.(Currently, we do not support Wi-Fi which requires special authentication, such as hotels, airports)

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